The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can adjust temps to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy supplier for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it yourself or call a HVAC professional like Dearing's Service & Solutions. If you’re installing it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem since the thermostat can get ample power from other heating and cooling wires.

Sometimes, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than aging programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw ample power, Nest says you could have some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is making strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on frequently in a short period of time.

You may believe something is suspect with your heating and cooling system, but if you just installed the Nest, we advise you start with your thermostat first. This is especially timely if the weather is temperate, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Solve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting by yourself but can’t repair the issue, a smart thermostat professional including one from Dearing's Service & Solutions can provide support. We can identify the issue and install a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life more convenient, through automatic energy-efficient programming and the option to monitor temperatures while you’re out. It’s an annoying experience when yours won’t work properly, but our heating and cooling pros at Dearing's Service & Solutions can resolve the problem quickly.

If you’re going through weird heating and cooling behavior with your new Nest, give us a call at 812-200-5844 to request your appointment right away.