The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or gone and can adjust temperatures to help you save even more.
The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy provider for valuable rebates, since you might be able to get a Nest for free or close to it.
Once you’ve made sure it’s compatible, you can either install it without help or call a HVAC professional like Dearing's Service & Solutions. If you’re putting it in on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue as the thermostat can pull enough power from other heating and cooling wires.
Sometimes, your heating and cooling system might have to have that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Problems
The Google Nest Thermostat is a step up from older programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.
8 Common Nest Thermostat Problems
If it can’t get adequate electricity, Nest says you might run into some of these problems:
- Poor battery life.
- Thermostat motion sensing won’t operate.
- Your thermostat every now and then disconnects from Wi-Fi.
- Your system abruptly turns on or off, or won’t stop running.
- Your system is producing odd noises, like chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
- There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
- The system fan is always working, won’t switch on or turns off and on frequently in a short period of time.
You could believe something is wrong with your heating and cooling system, but if you just installed the Nest, we recommend you check your thermostat first. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning much.
Our Pros Can Fix Nest Thermostat Issues
If you’ve tried Nest thermostat troubleshooting without help but can’t repair the dilemma, a smart thermostat professional including one from Dearing's Service & Solutions can provide support. We can diagnose the malfunction and put in a C-wire, if needed.
Smart thermostats like the Nest are made to make your life simpler, through automatic energy-efficient programming and the option to keep an eye on temps while you’re on the go. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling experts at Dearing's Service & Solutions can take care of the problem fast.
If you’re experiencing unexplained heating and cooling behavior with your new Nest, call us at to schedule your appointment now.