The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can change temperatures to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy company for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it yourself or contact a HVAC specialist like Dearing's Service & Solutions. If you’re wiring it without help, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem because the thermostat can pull enough power from other heating and cooling wires.

In some cases, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate electricity, Nest says you could encounter some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is making odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t switch on or turns off and on repeatedly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just got the Nest, we suggest you start with your thermostat initially. This is especially timely if the weather is temperate, and you haven’t been running your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t fix the issue, a smart thermostat professional such as one from Dearing's Service & Solutions can assist you. We can determine the issue and install a C-wire, if needed.

Smart thermostats like the Nest are created to make your life easier, with automatic energy-efficient programming and the opportunity to check temperatures while you’re out. It’s a time-consuming experience when yours won’t run correctly, but our heating and cooling specialists at Dearing's Service & Solutions can fix the issue quickly.

If you’re running into odd heating and cooling behavior with your new Nest, call us at 812-200-5844 to book your appointment today.